References to “our,” “we,” or “us” within this policy refer to Topetop. This policy governs our collection and use of personal information.
At Topetop, we are committed to protecting and respecting your privacy. This policy explains what type of personal information we collect, how we use it, with whom we share it, how we protect it, and what your legal rights are regarding your personal information.
By accessing or browsing our website, you confirm that you have read, understood, and accepted this policy in its entirety. If you do not agree with the practices described, please do not use our website.
Who we are
For the purposes of applicable data protection laws, the data controller is Topetop, an air and tourism experience company in Punta Cana, Dominican Republic.
Information covered by this policy
This policy covers all personal information collected and used by us.
“Personal data” or “personal information” means any information that directly or indirectly identifies you, such as your name, date of birth, nationality, gender, postal address, email address, telephone number, and technical data of the devices you use to access our website.
What information we collect
Information you provide to us.
You may provide us with information when you respond to our communications, complete forms (online or physical), contact us by phone, or send us written correspondence.
This may include your name, address, email address, date of birth, telephone number, and other personal information.
Information we collect automatically
When you visit our website, we may use cookies and similar technologies to automatically collect technical information such as IP address, browser type, version, operating system, time zone, page load time, site interaction (clicks, scrolling, etc.), and any download errors.
Information from other sources
We may receive information from you through our other services or from public sources, including social media.
Cookies
Our website uses cookies to distinguish you from other users and improve your browsing experience.
Strictly necessary cookies: These allow you to move around the site and use secure features.
Performance cookies: These help us understand how you use the site.
Functionality cookies: These remember your preferences (e.g., language or region).
Advertising cookies: These deliver more relevant ads and limit how often you see them.
By using the website, you consent to the use of cookies, although you can disable them in your browser settings.
How we use your personal information
We may use your personal information to:
Comply with legal and regulatory requirements.
Maintain the security of our website and prevent fraud or illegal activity.
Manage your bookings and services with Topetop.
Maintain your communication preferences (e.g., opt-out list if you do not wish to receive emails).
Improve the user experience on our website.
Where We Store Your Information
Your personal information will be stored on secure servers and processed in accordance with current regulations in the Dominican Republic and this policy.
Information Security
We have implemented technical and organizational security measures to protect your data against unauthorized access. However, you should be aware that data transmission over the internet is never 100% secure.
Third-Party Websites and Apps
Our site may contain links to third-party websites. We are not responsible for their privacy policies; we recommend that you review them before sharing any data.
Your Rights
You have the right to:
Access the information we hold about you.
Request the correction or deletion of your data.
Object to the processing of your personal information.
Withdraw your consent to receive marketing communications.
You can exercise these rights by contacting us directly.
Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact us at:
Topetop
Punta Cana, Dominican Republic
Email: hello@topetop.com.do
Phone: +1 (829) 763-5773
www.topetop.com.do
Data Retention Period
We will only retain your data for as long as strictly necessary to fulfill the purposes described in this policy, unless otherwise required by law.
Changes to This Policy
We may update this privacy policy at any time in response to legal, regulatory, or operational changes. We recommend that you review it periodically.